What our Customers say...

Water Damage Testimonials

Joshua did a great job cleaning up our office after a major water leak. The ceiling tiles fell through, and there was a big mess. Joshua was quick to come out and change the tiles and bring in the dehumidifiers. He gave clear instructions on what we were to expect in the coming days. I would highly recommend SERVPRO for your cleaning needs!

We had unexpected water damage and Josh and D were here that same day. They were efficient and knowledgeable about the whole process. They were both very friendly and you can tell that they take their jobs seriously!

Timothy Cunningham from SERVPRO and the whole team that came out during a very difficult, unimaginable event are saints. Not only were they extremely thoughtful, they did an excellent job and the lowest rate possible. I made the mistake of calling another company for a quote before SERVPRO and they tried to charge me thousands more for the exact same job. SERVPRO gave us the lowest possible rate. The other company tried to take advantage of us during our time of need. I will always recommend SERVPRO to anyone. I pray no one will have to call them for aftermath clean up, but they are ones to call.

5 Star Google Review - SHOUT OUT! 

"Josh goes into great detail on what the job entails. He is very personable. Request that Josh be your service tech on your call!"

5 Star Google Review

"Josh Hartin and Demetrius Comer were very attentive and I could not have asked for a better experience. Phenomenal customer service. I knew what was happening each step of the way - they made a terrible situation much easier to navigate."

*Water Damage*

5 Star Google Review! 

"Josh was awesome!!! He was very professional and respectful. He is an asset to his company."

*Tenant at a rental property*

"Josh and Bruce were very friendly and knowledgeable. They made this experience bearable and I will use SERVPRO in the future."

"Josh was so helpful in explaining the process and how the work would proceed...greatly appreciated!"

I cannot imagine how much harder it would have been to go through my office flooding without SERVPRO of Columbus, GA. They came in with a big team of awesome people to mitigate the damage and restore us back to some form of functional.

"Craig is extremely polite & professional. Craig, has a very impressive work ethic. We are VERY Happy with the mitigation services". 

I would recommend the SERVPRO® Franchise to my friends. Over all 10 out of 10 Rating! 

The SERVPRO Franchise’s on-site personnel were prompt, courteous and attentive to my concerns.  10 out of 10 rating! 

Positive: Professionalism

Measures for moisture and was told we did not need them. Very honest and professional would recommend them to everyone. Fast and dependable but most of all honest!!!

Floor flooded from burst pipe in my cement slab. My insurance company contacted SERVPRO who immediately reached out to me and set up floor demo , then air movers and dehumidifiers to dry out the affected areas. Each person I was in contact with was very professional , courteous and understanding. The demo team took great care not to have a lot of collateral damage from the process . They communicate when they’re on the way by text . I am extremely happy with their services and highly recommend them!

SERVPRO provided excellent and professional service! They had very fast scheduling availabilities for our needs and a friendly call before arriving. Raymond did a thorough inspection and gave us his professional advice on how to most correctly and cost efficiently fix the issue! As the customer we felt our best interest came first which made us want to use this service for future needs!

"Member requested I forward positive feedback from Tyler's initial visit all the way to Jarvis's visit yesterday. She advised she felt she was being treated with care and like family she asked that I name each individually. Raymond mitigation manager(706-527-6609) and his team, Hagan, Adam, Collin. Thank you for all you do."

"I was impressed by the SERVPRO Franchise's on-site personnel that performed services at my property." 10 out of 10 on Certificate of Satisfaction. 

Great customer service. Technician explain the job process ad answered all of my questions. Got the job done fast. 

The whole experience was satisfaction. Fast service in getting my claim completed. 

Came as soon as called.... during the holiday season, which was especially appreciated! Workmen were very understanding of our needs.... Raymond was our head guy.... Jarvis and Jason completed the efficient team. We’ll definitely call you again.... if needed!

"i would recommend everyone to be as informative as Rex." - Gave all 10's on his COS for Job Completion. 

Gave all 10's on his certificate of satisfaction for the job completed. Jarvis was his water technician. 

"Outstanding services. Very professional. I could not have asked for a better person to help me with my water damage. Extremely courteous and respectful."

"Exceptional customer service overall" - Will recommend SERVPRO to my friends, family, and colleagues (score of 10 on overall COS).

I was very impressed with the courtesy, politeness and helpful service provided by both Cordale & Jarvis. Coming home to flooring from a broken water heater after two weeks of vacation was devastating! They made dealing with my home disaster a much smoother process and helped me on my way to getting my life back to normal. I cannot think of anything that would improve this franchise. 

Very Courteous and prompt! The overall rating was a 10 on our Certificate of Satisfaction! 

The SERVPRO team of Jarvis and Raymond were both so helpful and put me at ease in a bad situation. I will call SERVPRO in any future need and will let my family and friends know what a good company you are.

Keep up the good work. Adam is very professional, courteous, and on time!

Adam is wonderful. Water damage to your home is very stressful, but Adam helped us realize that things are replaceable. 

Keep doing what you are doing!

The staff have been so professional and accommodating to us through the entire process. Trying to help fix what needed to be fixed. Again, we are very pleased.

Raymond was very courteous, professional, and knowledgeable of his job. Great job, and well pleased with his service.

Could not have asked for nicer men to do the job; thoroughly enjoyed meeting them and having conversation with them.

Thank you so much for your courteous, prompt and superior service.


I found your company to be very professional and efficient thanks for the quick response.

Dear SERVPRO of Columbus, This is a note of thanks for the great job you did in cleaning up my water damage. I was impressed with how quickly you came to do the service and I am quite pleased with the end result.

I feel you were very instrumental in working with our insurance adjuster to get a fair settlement and to get the job done! I would like to thank Tim Hurst and Mr. Long for doing such an excellent job!