MOLD PROBLEM in Columbus, GA

6/3/2022 (Permalink)

When the roof to our office complex leaked, enough moisture came into the building to create a mold problem. There was a musty odor that I could not locate anywhere in the building. The next day I looked up and saw mold spreading across the ceiling where it hadn’t been yesterday. I called SERVPRO of Columbus, GA and they sent a team out to mitigate and remediate the problem. 

• Mold is present almost everywhere, indoors and outdoors
• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning or heating systems or even hitch a ride indoors on your clothing or a pet
• Mold spores thrive on moisture
• Mold spores can quickly grow into colonies when exposed to water
• Before mold remediation can begin, any sources of water or moisture must be addressed to discourage the mold from returning
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas
• Keep indoor humidity below 45 percent

Our office also TESTS for MOLD! Call today to get your Quote! 706-568-1934

Biohazard Cleanup Process

3/17/2022 (Permalink)

BIOHAZARD CLEANUP PROCESS

SERVPRO of Columbus is trained and licensed to handle contaminants caused by homicide, suicide, and hoarding environments professionally and discreetly 24 hours a day, 7 days a week, 365 days a year throughout Georgia. 

Proper decontamination of affected surfaces and the appropriate disposal of biohazard waste is crucial in preventing blood borne pathogens from spreading. Our professionals will completely clean, sanitize, and deodorize any unsafe environment and transform it back into a clean operational property. SERVPRO of Columbus uses only EPA-certified disinfectants proven to be effective against most infectious germs. We thoroughly disinfect all surfaces, remove, and dispose of all biohazard infected materials. 

Our technicians will be in full Personal Protective Equipment and will dispose of all materials properly. 

SERVPRO of Columbus, is here for you during this time of need. Call our office today for your estimate of services. 

You can reach our office at 706-568-1934, 24/7. 

Commercial Kitchen Fires

1/3/2022 (Permalink)

Whether it is a smoke condition caused by a fire in the prepared food section, an oven fire in a manufacturing facility, or fire suppressing chemicals spread over 40 tons of fresh fruit, the disasters that effect food companies present some pretty awesome challenges. 

Wrong decisions early on can open a Pandora's Box of liability issues even before the matter of cash flow and fulfillment come into play.

• Companies with sophisticated business system back ups can be stymied when they realize two days after a small fire that their regular staff lacks the knowledge to clean soot and deodorize after a small fire.
•  Distribution companies turning 50 tons of fresh fruit every week trip when they fail to secure hauling capacity and a destination for destruction of a warehouse brimming with imported product during high import season.
•  A small chain store manager must decide in hours whether to do a partial open of a store or incur the cost of extended, nighttime cleaning time. nighttime cleaning mitigation.

These are a few of the many real-world challenges we have solved over the past year.  There are many more.

Our approach to commercial losses is to stabilize and then meet with affected parties to understand the goals of all affected constituencies. 

Is your business ready for the next loss! If not SERVPRO of Columbus, can assist not only with the clean up but also we an ERP to provide prior to your next claim. 

Partnerships with Property Managers

12/29/2021 (Permalink)

SERVPRO of Columbus, will work along side the HOA and the owners of the properties. We 

recognizes the urgency to react and to immediately build a recovery plan when we partner with property managers. Winter months aren’t the time for training in front of upset tenants.  Our crews receive technical and service training to identify a situation and do the right thing and to be sensitive to a situation.

Our office works with our partners to make sure documents flow through the right channels which simplifies settlement whether there is a claim or the job is a direct pay. We also anticipate and recognize coverage issues so that tenants and owners understand how the claim will be settled.

The SERVPRO brand is the most recognized and respected brand in the mitigation industry so your first decision to call on SERVPRO of Columbus should be an easy one. We want to be there for you and your tenants. 

Professional Trained Experts

11/11/2021 (Permalink)

Commercial Mold Claims

Mold can be a serious problem if it is not remediated the right way. Cleaning and scrubbing mold off surface areas will only take away the surface problem. Until the source of the mold is found and eliminated, your property will continuously experience mold damage. Mold damage doesn’t only affect and damage the structure of your home, it can cause serious health effects for infants, senior citizens, and other people that experience respiratory illnesses.

There are different types of mold and the methods of removal needed may vary. We will recommend an Industrial Hygienist for air quality testing – they’re certified to test and identify types of mold. They prepare a protocol for us, which we follow to remediate the mold.

If you suspect that you might be experiencing a mold problem in your home or business, please contact the experienced and professional team at SERVPRO of Columbus. Our team is qualified and certified to assess the type and amount of damage in your home and then use the proper methods and equipment to quickly take control of the situation before the situation takes control of your home and life!

• Highly Trained Mold Remediation Specialists
• Industry Leading Techniques & Equipment
• Professional Expertise & Guidance
• Friendly & Supportive Help
• Honest & Trusted Local Support

Call us today! 706-568-1934

Roof Leaks in Local Columbus Hotel

11/9/2021 (Permalink)

Ceiling collapses down in 3rd floor hotel room. Our office received a call from local hotel owner in September to assist with providing emergency services. When our teams arrived in the property there was a total of 6 units with water damage. 

Our crews immediately took action. We completed a walk-through with the owner and discussed the game plan on starting the mitigation process. Once all approval was granted our technicians began services.

As you can see in the attached photo. The ceiling had collapsed and caused debris to damage the contents below. But that not stop within just one room. Three floors down water traveled through the walls and outlets affecting the additional spaces.

SERVPRO performed the following services:

• Debris removal
• Removal of damaged materials
• Anti-microbial treatment 
• Placement of equipment
• Daily monitoring
• Daily meetings with the Project Manager and Owner

Once work was completed we were able to provide the Owner of the Hotel and their Insurance Company a full report of services with readings, signed forms, and photos documenting the events that took place. 

No loss to small or big! We are here for our community and are working with them all steps of the way. 

Call SERVPRO of Columbus Today! 706-568-1934

Knowing your Policy Coverage

6/10/2021 (Permalink)

Most commercial properties have a high insurance policy and coverage rate. Does your office have a plan of action in place that can answer all of the questions that your restoration company may ask?

Commercial property policies protect business properties and their contents against loss, like fire, theft, or other physical destruction. These policies may also cover loss of income or an increase in business expenses that result from any of the resulting property damage.

Know if your business has a deductible? Confirm that your insurance company has all vendor information that they may need in order to file a claim. 

SERVPRO will work with your insurance adjuster, field rep, and companies site manager that is involved in the claim. We will provide all documentations, photos, forms, labor hours, and estimate to the claim handler. 

It is important to know what your insurance will cover vs what it does not cover and if you have multiple insurance polices for different things. 

Commercial Fire Loss

3/30/2021 (Permalink)

Weeks leading up to our newest Hotel here in Columbus, Ga the hotel general contractor called our office after the hotel had a small fire. Now the fire was able to be put out by the local fire department. Although, the fire department did not use water to put out their fire. They used the fire extinguisher and foam to remove the flames. 

Now that this was taken care of there was a lot of SOOT and residue left over. The general contractor explained that they were on a time line and requested that we come out as soon as possible. 

Crews were dispatched within the same day. We started the cleaning process in different stages.

Top to Bottom cleaning

Removing contents (set up their own cleaning stages)

Placed Air Scrubbers

Completed an initial, midway, and final walk-through with the general contactor and owner of the hotel.

The hotel was back up and running for the general contractors next step. 

SERVPRO of Columbus, is proud to be able to assist the local contractors but also assist with the new businesses coming to our area. 

Restoration for Commercial Buildings

12/7/2020 (Permalink)

Commercial Water Damage

Water damage can happen in many ways. Heavy rain, sprinkler line break, or there could be an overflowing toilet that causes damage in a structure. A frozen pipe could burst and cause extensive damage in the wintertime. A burst pipe or a leaking roof in a manufacturing plant can shut down the production line causing huge losses. Our goal is to minimize downtime and to get your business back up and running at full speed. 

Commercial Fire Damage

A fire in your commercial building can result in extensive damage. Even small, contained fires that are isolated and extinguished quickly can cause extensive damage. It's the smoke that travels seemingly everywhere that is the culprit and causes most damage after a fire. Smoke can get into the ductwork and quickly spread throughout the building. With fire and smoke damage, it's essential to hire fire restoration professionals that can quickly restore your business, warehouse, or retail space. 

Call A Large Loss Specialist

When any of these events happen, it's essential to call restoration professionals immediately to mitigate the damage. When hiring a commercial restoration and cleanup company, it's vital to make sure they have the expertise and equipment to handle large scale jobs. Our location has the experience to handle any size job, from a two-story to a twenty-two story high-rise.

Trauma & Crime Clean Up

11/30/2020 (Permalink)

No one ever wants to come home to find that someone broke into their home/business. After the police leave the property and release the scene what is the next step? 

SERVPRO of Columbus/S. Muscogee/ Chattahoochee Counties  is here to help! We are certified in cleaning those type of scenes. Will working with your insurance company on the claim or self-paying clients. SERVPRO can be on the scene to assist. 

Services our local franchise offer's: 

• Crime Scene Cleanup
• Contents/Personal Property inventory 
• Emergency Board-ups
• General Construction Repairs (if any interior or exterior damages occurred)
• General Cleaning (carpet/furniture)

We will work alongside you during this time of trauma. 

If you have any questions please reach out to our office for assistance at 706-568-1934 or via email: SERVPRO1739@knology.net. 

Commercial Awareness

11/25/2020 (Permalink)

Do your employees know what to do in the event of a disaster? Who do they call if they open in the morning and your business is flooded? What if the break room microwave starts a fire?

SERVPRO of Columbus is here to help. We offer a free service called an Emergency Ready Profile. This is a file that we create for your business to keep in a central location that contains emergency contacts, utility company phone numbers, locations and pictures of the utility shut-offs for your building, and any special instructions that you would like to include. We will also attach tags to the utility shut-offs so that they are immediately visible.

Time is always a factor in these types of situations. Having a plan will help to ensure that the damage to your business is minimized.

After everyone is safe and any necessary emergency responders have been called, be sure to call SERVPRO of Columbus at 706.568.1934 so that we can get you back open for business as quickly as possible!

'Tis the Season for Holiday Cleaning

11/1/2020 (Permalink)

It would be an understatement to say that the holiday season is a busy time for retail. The ten busiest shopping days of the year occur between Thanksgiving and the new year, and according to the National Retail Federation (NRF), the holidays represent up to 30% of annual business for some retailers. And the action isn’t limited to retail stores; that surge of shoppers also takes its appetite into local restaurants, and its tired feet into movie theaters.

With all of those potential customers trekking about, you probably have at least two goals for your business this holiday season: for your facility to be in tip-top shape, and for your staff to bring their A-game in customer service. Forbes suggests that “if a customer has a good experience [in your store], they’re more likely to make additional impulse purchases.” In other words, you want your staff’s full attention on providing excellent customer service, so those customers leave (and return) happy, and you want your commercial space to be not just festive, but also clean; those boughs of holly won’t be too alluring if they’re decked to dirty, grimy halls. 

With 2020 being such a high risk year, we want to ensure that your building has also been sanitized for COVID-19. 

Give our office a call today for your next services. 

Is Your Columbus, Ga Business Prepared?

5/15/2018 (Permalink)

Do your employees know what to do in the event of a disaster? Who do they call if they open in the morning and your business is flooded? What if the break room microwave starts a fire?

SERVPRO of Columbus is here to help. We offer a free service called an Emergency Ready Profile. This is a file that we create for your business to keep in a central location that contains emergency contacts, utility company phone numbers, locations and pictures of the utility shut-offs for your building, and any special instructions that you would like to include. We will also attach tags to the utility shut-offs so that they are immediately visible.

Time is always a factor in these types of situations. Having a plan will help to ensure that the damage to your business is minimized.

After everyone is safe and any necessary emergency responders have been called, be sure to call SERVPRO of Columbus at 706.568.1934 so that we can get you back open for business as quickly as possible!

For Immediate Service To Your Columbus Business

2/9/2018 (Permalink)

SERVPRO of Columbus provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Muscogee County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 706.568.1934

Commercial Services

There's never a convenient time for fire or Water damage to strike your Columbus, Ga commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Mitigation

Sick Employees? It Could Be In The Air.

2/9/2018 (Permalink)

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the duct work should be a high priority, In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate bacteria, odors, and contaminants such as mold and irritating dust throughout your building.

Unlike the majority of the duct cleaning services, your SERVPRO of Columbus Franchise Professional uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

We can Help:

• Remediate Bacteria, Fungi and Mold

• Reduce Potential for Mold Growth

• Restore Peak Energy Efficiency

• Eliminate Offensive Odor

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process.

CALL US TODAY at 706-568-1934

Restoring Your Columbus, Ga Commercial Property After A Water Damage Event

1/16/2018 (Permalink)

Flooding and water damage events at Columbus commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Columbus

SERVPRO of Columbus specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.